The following applies if you are using a version of the software before Update 34. For the latest information, see Configure viewing of Hexagon PPM drawings or models.
The hardware, software, and browser combination determine whether the client computer can display WebGL viewer files. To test support:
Go to https://get.webgl.org.
If the website indicates that WebGL is not supported, follow the instructions provided to determine the cause.
If more than one browser will be used on the client computer to view WebGL viewer files, repeat these steps for each browser.