Server is running out of memory (retired) - SmartPlant Foundation - SmartPlant Foundation 2020 - Help - Hexagon

SmartPlant Foundation and Web Client Modified and Retired Functionality

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English (United States)
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SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)

The following applies if you are using a version of the software before Update 33 and SmartPlant Markup Plus Server 2019 SP 1 or earlier. For the latest information, see File viewing problems.

Problem

The SmartPlant Markup Plus server is running out of memory.

Cause

This problem might occur if too many log files are being generated.

Solution

Stop the Brava! Enterprise Server log files from being generated:

  1. Log on to the SmartPlant Markup Plus server as an administrator.

  2. Open the logback.xml file delivered to the [installation location]\Apache Software Foundation\Tomcat[Version]\webapps\BravaServer\WEB-INF\classes folder.

  3. Comment uncommented elements by adding commenting brackets (<!-- and -->).

Stop the Apache Tomcat log files from being generated:

  1. Log on to the SmartPlant Markup Plus server as an administrator.

  2. Open the server.xml file delivered to the [installation location]\Apache Software Foundation\Tomcat[Version]\conf folder.

  3. Comment the following element by adding commenting brackets (<!-- and -->).

            <!-- <Valve className="org.apache.catalina.valves.AccessLogValve" directory="logs"

                   prefix="localhost_access_log." suffix=".txt"

                   pattern="%h %l %u %t &quot;%r&quot; %s %b" /> -->

  4. Restart the Apache Tomcat service.