The following applies if you are using a version of the software before Update 22. All the action shortcut icons configured for the system are displayed at the beginning of each object row and in the Actions menu in the sidebar.
From update 22 and onwards, the action shortcut icons are accessed from a ribbon that displays beneath the object when you hover over a selected object row in a results grid. Only action shortcut icons relevant to the selected object type are displayed in the ribbon or Actions menu.
From IM Update 31 and onwards, you can configure the shortcut ribbon hover debounce value to specify the amount of time in milliseconds(ms) before any action icons display in the shortcut ribbon, after you hover over an object in a results grid. You can increase the time so that the shortcuts do not appear as quickly, which can reduce the number of server calls.
For more information, see Configure Actions menu items.