Failed connecting to database instance [Database Instance Name] in the remote schedule system. Please contact your administrator for assistance. - Intergraph Smart Construction - Hotfix 14 - Help - Hexagon

Intergraph Smart Construction Help

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Smart Construction Version
8
SmartPlant Foundation / SDx Version
10

Error Message

Failed connecting to database instance Database Instance Name in the remote schedule system. Please contact your administrator for assistance.

Cause

The database instance name as given is incorrect, or the database instance does not exist on the host specified in the Web Service Host value of the schedule system.

Solution

The P6 administrator should refer to the Primavera configuration on the host machine to verify that the database instance name is valid and that the database instance exists.

The database instance name is case-sensitive.