After an IIS reset or server restart, the server does not respond to Smart Construction login attempts on sites that enable integrated Windows authentication (IWA) - Intergraph Smart Construction - Hotfix 14 - Help - Hexagon

Problem

The server does not respond for the first login to IWA-enabled Smart Construction sites after an IIS reset or server restart. This is due to a delivered time-out in Smart Construction that the server will default to if it does not find another timeout key in the configuration file.

Solution

For an immediate solution, users can close out and re-open Smart Construction, then log in again. To keep this from happening in the future, users can add a specific key to the configuration file that overrides the delivered timeout.

1. Browse to the Smart Construction installation location, and open the Smart Construction client configuration file (for example, browse to [Drive]:\Program Files\SmartConstruction\SPCClient\SPC.Client.exe.config).

2. Add the following entry under the <appSettings> section.

   <add key="Authentication.Timeout" value="" />

   Enter the amount of time you choose for the value in milliseconds.