Unable to view sub-application(s) for any product - Intergraph Smart Cloud - Help - Hexagon

Intergraph Smart Cloud Help

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Error Description

Unable to view sub-application(s) for any product when logged in as an Application User.

Resolution

You can verify the following to resolve the error:

  • Based on the role assigned to the user (Lead, Admin, Designer, Viewer, and so on)\, verify whether the user has permission to view the sub-application.

    or

  • Verify if the application is assigned to the user.

    or

  • Verify if the application that is installed on Citrix is a new application and has the correct/exact name on Citrix.