View the Estate User Onboarding report to see a detailed report of the NUL requests in the estate. The report contains the following tabs:
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NUL Cases Summary:Summary of all the NUL cases received on a monthly basis. You can also view the number of users involved and the SLAs.
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NUL Cases: Details of the NUL requests by displaying case submitted, case closed date, and elapsed time.
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KPIs: Displays the SLA criteria for NUL case processing.