As a Customer Administrator, you want to migrate all existing users of an Estate to leverage 3rd party identity provider. One approach to achieve this is to file Change Request is by providing the Identity Provider details and the External Login Name for each user in Smart Cloud Portal. This is a laborious process when the number of users exceeds 20.
The following steps provide a better solution to migrate all users to SSO:
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File a request for setting up SSO with Smart Cloud.
Customer Administrator submits an Estate Request in Hexagon Smart Community to set up SSO with Intergraph Smart Cloud. For more information on how to set up SSO with Smart Cloud, see Setting up SSO with Intergraph Smart Cloud.
You can skip this step if you have already set up SSO with Smart Cloud Portal.
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File a request for bulk conversion of non-SSO users to SSO users.
Customer Administrator submits a Estate Request in Hexagon Smart Community for bulk conversion of non-SSO users to SSO users. The Estate Request contains the following information:
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Issuer Name (to be used for all the users)
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List of users to be converted to SSO. Provide the following details for each user:
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Login Name (for example, ACME01P.KJohn)
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External Login Name (for example, john@acme.com)
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Date by when the users must to be converted.
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Smart Cloud Service Desk processes request.
Smart Cloud Service Desk submits the Change Request for each non-SSO user to convert to an SSO user. The Change Request specifies the Identity Provider Name and External Login Name.
After requests are processed, an account update email is sent to all the affected users asking them to login to Smart Cloud Portal using the External Login Name.
The user can no longer log in to Smart Cloud with the non-SSO username and password.