Customer Administrator uses the self-service feature in Estate Users screen in Smart Cloud Portal and creates a Change Request for changing a SSO user to a non-SSO user. In the Change Request, the Customer Administrator removes the values specified for Identity Provider Name and External Login Name.
After the request is processed, an Account Update email is sent to the user mentioning that the user needs to login to Smart Cloud service using the unique Login Name generated by the Smart Cloud service. The unique login name looks as follows:
ACME01P.KJohn@smartplantcloud.net
The first part reflects the Estate name followed by the combination of last name and first name of the user.
The user logs in to Smart Cloud Portal using the login name ACME01P.KJohn@smartplantcloud.net. For more information, see How does non-SSO authentication work?
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Select an estate user in the Smart Cloud Portal.
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Select None from the Identity Provider list.
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Clear the External Login Name field and then click Save.