If you are not sure that Cloudworx is compatible with a later release of SmartPlant Review, please contact Smart Support for information. Do not re-install Cloudworx after upgrading SmartPlant Review.
To avoid re-installing Cloudworx:
Go to [drive]:\Program Files\SmartPlant\Review and create a backup copy of the Accessry.txt file.
Install SmartPlant Review.
After installation completes, replace the Accessry.txt file in the same folder as your backup. Accessry.txt file contains the external program menu entries, including Cloudworx menu entries.