The following applies if you are using a version of the software before Update 42. For the latest information, see Create a new email definition.
After you complete a workflow task, you can provide information in the E-mail body text box that is included in the email sent to the recipient of the next workflow step.
You can do this by adding the condition &Obj.SPFStepMsgFromPreviousStep& in the Comments or Message area of the E-mail body text box in the email definition used to send information to the recipient of the next step. For more information on conditions, see Configuring conditions.
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The information provided in the Comments and Message to next step areas are saved in the database and can be viewed in the workflow report or from the step's details.
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When information is provided in the Comments area, it is saved as a property in the database related to the step being completed.
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When information is provided in the Message area, it is saved as a property in the database related to the next step.