The following applies if you are using a version of the software before Update 12. For the latest information, see Register HxGN SDx application server .
After registering and enabling the application in the Manage Client Apps web page in TruView Enterprise / TruView Cloud, you must authorize the application by generating the following tokens:
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Access token - To access the data set in the TruView Enterprise / TruView Cloud server. The access token expires after every one hour and must be refreshed.
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Refresh token - To refresh the access tokens periodically.
To generate tokens:
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Log onto the TruView Enterprise or Cloud web portal as an administrator.
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Click Administration in the home page, and navigate to the Server Administration page.
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Open the Generate Application tokens:<application> window, and click Secret in the respective <application> bar for which tokens are generated.
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Enter a valid username and password in the respective boxes in the Generate Application tokens:<application> window.
The username and password must be the credentials which the application will impersonate when accessing the TruView EnterpriseTruView Enterprise / TruView Cloud server. For example, if you want to access the TruView Enterprise / TruView Cloud server as an administrator, then type the administrator credentials.
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Click Submit Token Request to generate the access token and refresh token.
You must regenerate tokens whenever the TruView Enterprise / TruView Cloud server is restarted or refreshed.
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You can copy the tokens to the clipboard by clicking Copy .
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You must save the tokens in a secured location in the application. These tokens play a key role when the application tries to access the TruView Enterprise / TruView Cloud server by impersonating the user role for which the tokens are generated.
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Once the access is enabled and the tokens are generated, the SDx Connector for TruView administrator can synchronize both the TruView Enterprise / TruView Cloud and the HxGN SDx application servers using the Web Client. For more information on how to synchronize both the servers, see Synchronize servers to import data.