|
Description |
Field Labels |
Data Type |
|---|---|---|
|
Case Number |
Case |
Upper case |
|
Case Organization |
Case Organization |
Upper case |
|
Case Description |
Case Description |
Mixed case |
|
Case Department |
Case Department |
Upper case |
|
Case Status Description |
Case Status |
Mixed case |
|
Case Type Description |
Case Type |
Mixed case |
|
Case Priority Description |
Case Priority |
Mixed case |
|
Task Number |
Task |
Upper case |
|
Task Description |
Task Description |
Mixed case |
|
Task Sequence |
Task Sequence |
Number |
|
Task Step |
Task Step |
Number |
|
Task Priority Description |
Task Priority |
Mixed case |
|
Task Date Completed |
Date Completed |
Date/Time |
|
Case Responsible Name |
Case Responsible |
Mixed case |
|
Case Prepared By Name |
Case Prepared By |
Mixed case |
|
Case Assigned To Name |
Case Assigned To |
Mixed case |
|
Task Responsible Name |
Task Responsible |
Mixed case |
|
Task Assigned To Name |
Task Assigned To |
Mixed case |
|
Equipment Code |
Equipment |
Upper case |
|
Equipment Organization |
Equipment Org. |
Upper case |
|
Equipment Description |
Equipment Description |
Mixed case |
|
Employee(s) selected to receive the email. Based on Alert Parameter selection (see below). From Case Header If EmailCaseResponsible = YES add Responsible E-mail. If EmailCasePreparedBy = YES add Prepared By E-mail. If EmailCaseAssignedTo = YES add Assigned To E-mail. From Case Task If EmailTaskResponsible = YES add Responsible E-mail. If EmailTaskAssignedTo = YES add Assigned To E-mail. If more than one email address is selected, separate them by a comma followed by a space. |
Email Recipient |
Mixed case |
|
Concatenation of the case number and the task number. Place a dash (-) in between the numbers. |
Grid Key 1 |
Upper case |
|
See Alert Parameters |
Completed Only |
Mixed Case |
|
See Alert Parameters |
Notify Completed Only |
Mixed Case |