|
Description |
Field Labels |
Data Type |
|---|---|---|
|
Case Number |
Case |
Upper case |
|
Case Organization |
Case Organization |
Upper case |
|
Case Description |
Case Description |
Mixed case |
|
Case Department |
Case Department |
Upper case |
|
Case Status Description |
Case Status |
Mixed case |
|
Case Type Description |
Case Type |
Mixed case |
|
Case Priority Description |
Case Priority |
Mixed case |
|
Task Number |
Task |
Upper case |
|
Task Description |
Task Description |
Mixed case |
|
Task Sequence |
Task Sequence |
Number |
|
Task Step |
Task Step |
Number |
|
Task Priority Description |
Task Priority |
Mixed case |
|
Task Scheduled Start Date |
Scheduled Start Date |
Date/Time |
|
Task Scheduled End Date |
Scheduled End Date |
Date/Time |
|
Case Responsible Name |
Case Responsible |
Mixed case |
|
Case Prepared By Name |
Case Prepared By |
Mixed case |
|
Case Assigned To Name |
Case Assigned To |
Mixed case |
|
Task Responsible Name |
Task Responsible |
Mixed case |
|
Task Assigned To Name |
Task Assigned To |
Mixed case |
|
Due In is calculated as follows: Task Scheduled Start Date - System Date (consider server time offset). Convert to the Duration Unit of the task. Round to 2 decimals. If less than zero set to blank. |
Task Due In |
Number |
|
Overdue is calculated as follows: System Date (consider server time offset) - Task Scheduled Start Date. Convert to the Duration Unit of the task. Round to 2 decimals. If less than zero set to blank. |
Task Overdue |
Number |
|
Planned Duration |
Planned Duration |
Number |
|
Task Duration Unit Description |
Duration Unit |
Mixed case |
|
Equipment Code |
Equipment |
Upper case |
|
Equipment Organization |
Equipment Org. |
Upper case |
|
Equipment Description |
Equipment Description |
Mixed case |
|
Employee(s) selected to receive the email. Based on Alert Parameter selection (see below). From Case Header If EmailCaseResponsible = YES add Responsible E-mail. If EmailCasePreparedBy = YES add Prepared By E-mail. If EmailCaseAssignedTo = YES add Assigned To E-mail. From Case Task If EmailTaskResponsible = YES add Responsible E-mail. If EmailTaskAssignedTo = YES add Assigned To E-mail. If more than one email addresses are selected separate them by a comma followed by a space. |
Email Recipient |
Mixed case |
|
Concatenation of the case number and the task number. Place a dash (-) in between the numbers. |
Grid Key 1 |
Upper case |
|
See Alert Parameters |
Ready To Start Only |
Mixed Case |
|
See Alert Parameters |
Notify Ready To Start Only |
Mixed Case |
System convert all string parameters to uppercase before use in functions and comparisons.