Grid returns case management task records if they satisfy the following criteria:
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Case system status is ‘Requested’ or ‘Open’.
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Started on the task is unselected.
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Start Date on the task is blank.
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Grid field EmailRecipient is not blank.
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If alert parameter ReadyToStartOnly is YES only select tasks where Ready to Start is selected. Otherwise, include both selected and unselected.
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If alert parameter NotifyReadyToStartOnly is YES only select tasks where Notify Ready to Start is selected. Otherwise, include both selected and unselected.