Work Order screen - HxGN EAM - Version 12.00.00 - Feature Briefs - Hexagon

HxGN EAM Case Management

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English
Product
HxGN EAM
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Feature Briefs
HxGN EAM Version
12

The Work Order screen has similar capabilities to create a case as the Call Center screen.

When a case is created from this screen on the Case Management screen the Source Type will say ‘Work Order’ and the Work Order field will be protected and populated with the work order number. The case will be created with a requested status.