Uploading customized e-mail templates - HxGN EAM - 12.0 - Feature Briefs - Hexagon

HxGN EAM Customer Surveys

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Feature Briefs
HxGN EAM Version
  1. Once the customizations are completed you must zip the files again. Ensure that there is no -subfolder structure in the new archive.

  2. In ION Desk, navigate to Configure > ION Service > Configuration files to upload the new set of e-mail templates.

  3. Click Upload Updated Set of Templates to upload the new zip file to ION.

  4. Click Save on the Configure page and the new templates are now available for E-mail notifications from Pulse.

    The attached Monitor_template_CustomerSurveyEvent.zip has the sample customized Email template file monitor_template_CustomerSurveyEvent.htm that can be uploaded to ION.