ION monitor - HxGN EAM - 12.1 - Feature Briefs - Hexagon

HxGN EAM Customer Surveys

Language
English
Product
HxGN EAM
Search by Category
Feature Briefs
HxGN EAM Version
12.1

On ION desk, go to Monitors under Event Management and use Model to create a monitor. Give a name, description to the monitor, check Tenant checkbox, and fill in EAM tenant. (This monitor is tenant specific.)

On Application Documents tab, add AssetTrackingData noun.

Monitor Customer Survey Event

On Attributes tab, add four attributes with values pulled from below BOD locations.

Attributes

On Conditions tab, add a condition with the below criteria.

Conditions

On Rules tab, select Rule Type = ‘Condition Only’ and select condition that was previously created.

Rules

On Alert Settings tab, enter the message text that will be displayed on email.

You can embed the attribute values in the message text, i.e. [SurveyURL].

Alerts

On Distribution tab, add distribution data with Type=E-mail, ‘Use attribute value’ checked and Attribute=EmailAddress.

Distribution

Select Distribution Data

Save and activate the monitor.

You may also import the monitor that is exported from a different ION Environment (Monitor_CustomerSurveyEvent.xml file) and then make necessary adjustments after it is imported.