When a new site is created, the administrator must first log into the software and create accounts for other users. Follow the steps below to login as an Administrator:
Contact your support center to get your first-time user credentials.
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Enter the user credentials, and click Login.
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In the Login Validation pop-up, click Done.
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Click Login.
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In the reset password pop-up, enter the new password and your email address.
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Click Change and system logs you in.
You can now login as administrator with access to all modules and all administrator rights using your username and the new password. Make sure that you access the Edit Resource and User (Admin) page to update your name, company, and email address details, and then click Save.