Error Messages: S - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
11 (2016)

Same Name Exists. Please Enter Different Name.

  • Meaning: An object with the same name already exists.

  • Recovery: Enter a different name.

See log file for list of items that need resolution.

  • Meaning: The analytical model cannot be exported because one or more of the analysis objects are on the To Do List.

  • Recovery: Click View > To Do List to find out which analysis objects need to be resolved.

Selected filter is invalid. Please select/create a filter under Plant or Catalog root folder.

  • Meaning: The filter you selected is under My Filters and is invalid for this command.

  • Recovery: Select a filter under Catalog Filters or Plant Filters.

Session file not selected.

  • Meaning: You clicked File > New, and the session file templates are not available in the defined location ([Product Folder]\CommonApp\SessionTemplates\General).

  • Recovery: Make sure that the templates are available.

Setup is unable to process the batch server configuration. The following required components are not installed.

  • Meaning: Some components required for batch processing are missing from the batch server configuration. The error message dialog box lists the missing components.

  • Recovery: Install the components listed on the error message dialog box.

SHEET NAME - Does not belong to a Composed Drawing Component. Please select another Drawing or Drawings component.

  • Meaning: You selected an invalid drawing for the Tools > Convert Legacy Snapshot command. This command is only valid with legacy (pre-version 7.0) Snapshot Drawings to convert them to version 7.0 Composed Drawings.

  • Recovery: Select a valid per- version 7.0 Snapshot Drawing and try the Tools > Convert Legacy Snapshot command again.

ShellExpansion System exists without BaseCurve input

  • Meaning: A ShellExpansion System object is missing its relationship with a base curve. The Shell Expansion should have a base curve as a parent. Possible causes for this error include the plate being moved such that it no longer intersects the input reference plane, making the mesh for the shell expansion invalid.

  • Recovery: Recreate the mesh for the shell expansion.

ShellExpansion System exists without Plate input

  • Meaning: A ShellExpansion System object is missing its relationship with a Plate. The Shell Expansion should have a Plate system as a parent. Possible causes for this error include the plate being deleted or modified making the mesh for the shell expansion invalid.

  • Recovery: Recreate the mesh for the shell expansion.

Shell Expansion exists without plate geometry

  • Meaning: A ShellExpansion object is missing a relationship to Plate geometry. The Shell Expansion should have an IJPlateGeometry object as a child. Possible causes include the plate being deleted or modified making the mesh for the shell expansion invalid.

  • Recovery: Recreate the mesh for the shell expansion.

ShipDwgView exists without a Dwg Sheet

  • Meaning: This message is generated by a database integrity script that is obsolete. The ShipDwgView object is no longer used as of SmartMarine 3D version 2007. If an obsolete database integrity script was executed, it may be that the database version does not match the software version.

  • Recovery: Contact the database administrator to determine if there is a mismatch between the database version and the software version.

ShipDwgView/MetaShipDwgView exists without a Dwg Sheet

  • Meaning: This message is generated by a database integrity script that is obsolete. The ShipDwgView object is no longer used as of SmartMarine 3D version 2007. If an obsolete database integrity script was executed, it may be that the database version does not match the software version.

  • Recovery: Contact the database administrator to determine if there is a mismatch between the database version and the software version.

ShipDwg Table does not exist in Catalog

  • Meaning: This message is generated by a database integrity script that is obsolete. The tables that are the target of this check are no longer used as of SmartMarine 3D version 2007. If an obsolete database integrity script was executed, it may be that the database version does not match the software version.

  • Recovery: Contact the database administrator to determine if there is a mismatch between the database version and the software version.

Smart 3D Drawings could not delete all the objects in the selected hierarchy. Be sure that you have permission to modify all of the objects.

  • Meaning: A problem occurred when trying to delete multiple objects in the selected hierarchy.

  • Recovery: Make sure that you have write permission to the permission group(s) for each item in the hierarchy. Also make sure the Approval Status property for all of the items is set to Working.

Smart 3D cannot retrieve the following document types because they are not supported: <name>.

  • Meaning: The type of document is not registered, and therefore, cannot be retrieved.

  • Recovery: Do not retrieve this document type.

Smart 3D is unable to insert the selected file. Please open the file with MicroStation and set some units of measure. Smart 3D needs these units to transform the coordinates into the workspace definition.

  • Meaning: The MicroStation design file that you are trying to insert or reference does not contain any defined units of measurements. The software cannot insert or reference the design file because it does not know how to scale or display the MicroStation elements.

  • Recovery: Open the design file in MicroStation and define units of measure. Save the design file, and then reinsert the file.

Smart 3D is unable to paste the selection. You can try selecting different Paste Special inputs or copy a different set of objects to the Clipboard Window.

  • Meaning: The paste operation that you are trying to do will not work in the model.

  • Recovery: Re-start the copy and paste operation using different inputs during the operation or different objects.

Solutions found during splitting are less than 2.

  • Meaning: In the Compartmentation task, when running the Place Multiple Volumes command with the Bound option enabled, the software could not compute volumes based on the inputs provided.

  • Recovery: Choose different inputs for this command.

Some error(s) occurred during the conversion of the handrail to components process. Please check the error log for additional information.

  • Meaning: While converting the handrail from a symbol to individual member systems, an unknown error occurred.

  • Recovery: Check the error log to see if the cause of the error is listed.

Some filters associated to the rules are parametric. Rules with non-parametric filters will only be applied on objects. Please select some objects in the filter properties dialog to make the filter non-parametric.

  • Meaning: This error occurs when using the Format > Surface Style Rules command. You selected a style rule that is associated with a parametric filter (also known as an asking filter).

  • Recovery: Modify the selected style rule, and change the associated filter, or pick another filter that is non-parametric.

Some of the objects retrieved returned errors when building the working set. You should run the database validation utility to identify the problems.

  • Meaning: The Model database has some issues in it. For example, some symbols may have been created that did not have a definition. This error message can appear when you are defining or refreshing the workspace.

  • Recovery: Run the Database > Integrity command in Project Management and the Clean Database custom command. For more information about identifying the issues in the database, see the Database Integrity Guide.

SPLM Failed: A valid license server cannot be located for this client.

  • Meaning: The software cannot find the license server. Before running Smart 3D, you must reserve a seat from the license server for each client computer.

  • Recovery: You must configure Smart 3D License Manager. Click Configure and Test in the Smart 3D License Manager window, and then click Select License Server for Client. For more information, see the Smart 3D License Manager documentation.

SharedContent Share returned where view style exists is invalid.

  • Meaning: The folder path to the view styles on the SharedContent share is invalid. The folder may not exist.

  • Recovery: Make sure that the view style path exists on the SharedContent share. If it does not, contact the SharedContent share administrator. If it does exist, contact Intergraph Support.

Symbol computation failed.

  • Meaning: The software was unable to compute the symbol.

  • Recovery: Check the symbol inputs for any errors.