Failed to get operation in graph - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
Product
Intergraph Smart 3D
Subproduct
Troubleshooting
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Troubleshooting
Smart 3D Version
11 (2016)

Meaning: The software failed to get operation in graph. In one case it failed to retrieve the planning split active entity which is expected to always be available. Therefore, this could be a database corruption problem.

Recovery:

  1. Perform a database integrity check and follow the instructions for resolving the problems.

  2. Verify that all inputs are good and are not on the To Do List or reported in the database integrity checks. Make any necessary corrections.

  3. If problem still exists, report steps taken to your support group.