Could not retrieve the IJDStructCustomGeometry interface - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
11 (2016)

Meaning: Failed to retrieve the IJDStructCustomGeometry interface. This message is no longer used.

Recovery: If you encounter this message, contact your support group.