This update can only be applied to an HxGN EAM environment with the EAM 12.0 build installed. To determine if the EAM 12.0 version is installed, log in to HxGN EAM, click About and verify the version is 12.0.
Please ensure that all of the latest hot fixes have been installed.
In an effort to ensure that your EAM environment continues to operate with maximum efficiency and minimal problems, HxGN strongly recommends that you:
Back up your current HxGN EAM application, report, and database installations before installing this patch.
Let only a qualified HxGN EAM Integrator/Administrator install this patch.
Apply this patch to a test environment and perform your own user acceptance testing before applying this patch to your production environment.