When loading a large XML file the system times out with an HTTP 404 error - Intergraph Smart Construction - 2019 (7.0) - Help - Hexagon PPM

Intergraph Smart Construction Help (2019)

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English
Product
Intergraph Smart Construction
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Smart Construction Version
2019(7.0)
SmartPlant Foundation / SDx Version
10

Problem

When loading an XML file larger than 30 MB into the ROP Utility, the following error appears:

"The request failed with HTTP status 404: Not Found."

Examining the SPCClientTrace log file reveals a timeout exception.

Solution

  1. In IIS Manager on the Smart Construction server, select the SmartPlant Foundation primary site in which the error is occurring, and double-click Request Filtering in the IIS section.

  2. In the right hand pane, click Edit Feature Settings.

  3. Increase the value for Maximum allowed content length to a value high enough to allow time for processing the larger XML file.

Do not set the value excessively high as this could pose a security issue. Some experimentation may be required to discover the best value.