PDFs from the Printable Guides page do not open when using Adobe Reader X - Intergraph Smart Construction - 2019 (7.0) - Help - Hexagon PPM

Intergraph Smart Construction Help (2019)

Language
English
Product
Intergraph Smart Construction
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Help
Smart Construction Version
2019(7.0)
SmartPlant Foundation / SDx Version
10

Problem

PDFs do not open properly on the Printable Guides page when using Adobe Reader X.

Solution

When a client is configured to run in compatibility mode for Windows XP (Service Pack 3), PDFs on the Printable Guides page do not open properly.

Configure Adobe Reader to be a helper application

  • Start Adobe Reader, click Edit > Preferences, select the Internet category, and clear the Display PDF in browser option.

Open the PDF with Protected Mode disabled

  • On the Adobe Reader Protected Mode dialog box, select the Open with Protected Mode disabled option. Click OK.