Troubleshoot 3D Navigation - Intergraph Smart Review - Help

Intergraph Smart Review Help

PPMProduct
Intergraph Smart Review
PPMCategory_custom
Help
SPFVersion_custom
2019 (10.0)
Version_SPR
2020 (15.0)

Graphics Card Troubleshooting

You do not see graphics in the window display of a dual-monitor setup when using an ATI V3600 FireGL (driver ver. 8.62 released on 7/21/2009) card.

Follow the steps below to the configure graphics card.

  1. Select Start > Catalyst Control Center.

  2. Select Workstations > Settings.

  3. Click Shared Front/Back/Z Dual Screen Mode.

  4. Click OK and then exit the application.

  5. Reboot your system.

The 3D Navigator is flickering.

Check your card properties and make sure you have Hardware Acceleration enabled.

For NVIDIA Quadro cards (Windows XP), you can turn off the Overlay setting in the NVIDIA control panel.

  1. Open the NVIDIA Control Panel application.

  2. Go to 3D Settings > Manage 3D Settings.

  3. Select Off for the Enable Overlay setting.

  4. Save your change and close the application.

General Display Issues

The 3D Navigator tooltips are flickering.

Set the transition effect for menus and tooltips to the Scroll Effect:

  1. From your desktop, right-click and select Properties to open the Display Properties dialog box.

  2. Click the Appearance tab.

  3. Click Effects and select Scroll Effect under the Use the following transition effect for menus and tooltips setting.

  4. Click OK to save your change.

  5. Click OK to close the Display Properties dialog box.

General Messages

The color scheme has been changed to [Windows 7]. A running program isn't compatible with certain visual elements of windows.

  • Meaning: This message may display when you open a 3D model. To correctly display the cross hair (in fly mode) as well as support all capabilities of this operating system, the application automatically unchecks the Enable desktop composition setting. This setting is in Control Panel > System > Advanced system settings > Advanced tab > Performance Settings > Visual Effects.

  • Recovery: If you click to see more information on the message, the Windows information dialog box displays. Check the Don't show me this again option if you do not want the above message to display each time a 3D model is opened.