Null pointer error - Intergraph Smart 3D - Administration

Intergraph Smart 3D Troubleshooting Reference

PPMProduct
Intergraph Smart 3D
PPMCategory_custom
Administration & Configuration
Version_S3D
12.x(2018)

Meaning: The software failed to create or update the profile part. The software used a Null pointer to get information. This could be a memory problem.

Recovery:

  1. Restart the command.

  2. Restart the session.

  3. Reboot the computer to verify that all computer memory has been released.

  4. Verify that all inputs to the profile part are valid and are not on the To Do List.

  5. Make any necessary corrections.

  6. If the problem still exists, contact Customer Support for assistance.