Could not query the output state's interface - Intergraph Smart 3D - Administration

Intergraph Smart 3D Troubleshooting Reference

PPMProduct
Intergraph Smart 3D
PPMCategory_custom
Administration & Configuration
Version_S3D
12.x(2018)

Meaning: Failed to retrieve an expected interface. In this case it was the IJStructState interface on the output geometry object. This is probably a memory problem.

Recovery:

  1. Restart the command.

  2. Restart the session.

  3. Reboot the computer to verify that all computer memory has been released.

  4. Verify that all inputs are good and are not on the To Do List or reported in the database integrity checks. Make any necessary corrections.

  5. If problem still exists, report steps taken to your support group.