Could not retrieve the IJStructGeometry interface - Intergraph Smart 3D - Administration

Intergraph Smart 3D Troubleshooting Reference

PPMProduct
Intergraph Smart 3D
PPMCategory_custom
Administration & Configuration
Version_S3D
12.x(2018)

Meaning: Failed to retrieve the StructGeometry interface. In this case it was on the parent Profile system. Since this is an unexpected error, it could be a memory problem. Therefore, the profile (stiffener or beam) part has not been created or updated.

Recovery:

  1. Restart the command.

  2. Restart the session.

  3. Reboot the computer to verify that all computer memory has been released.

  4. Verify that all inputs are good and are not on the To Do List. Make any necessary corrections.

  5. If problem still exists, report steps taken to your support group.