Null pointer error - Intergraph Smart 3D - Administration

Intergraph Smart 3D Troubleshooting Reference

PPMProductFamily
3D Design and Visualization
PPMProduct
Intergraph Smart 3D
PPMCategory
Administration
Version_S3D
12.x(2018)

Null pointer error

Meaning: The software failed to create or update the profile part. The software used a Null pointer to get information. This could be a memory problem.

Recovery:

  1. Restart the command.

  2. Restart the session.

  3. Reboot the computer to verify that all computer memory has been released.

  4. Verify that all inputs to the profile part are valid and are not on the To Do List.

  5. Make any necessary corrections.

  6. If the problem still exists, contact Intergraph Support for assistance.