Symbol failed. <symbol ProgID> threw the following error: <exception>. Please contact your admin. - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
11 (2016)

Meaning: This message indicates a problem within the symbol subsystem and might likely be a problem with how the content is configured. The ProgID (“assembly name, class name” for a .net component) indicates which component resulted in the failure.

Recovery: Always contact your administrator for these types of errors because these might require a correction in the content’s configuration. For example, the symbol’s configuration .xml might require updating, or the symbol might need to be resynchronized. The error log will be helpful in diagnosing these issues and should always be included to help resolve these issues. For more information, see Troubleshooting the Software in the Installation Guide.

  • All of these types of messages are errors. The symbol outputs and shape will not be updated.

  • An example of this type of error might be: “Symbol failed. “EquipVessels,MyVessel” threw the following error: “Unexpected failure>.” Please contact your admin. Indicating a failure in attempting to evaluate the symbol for class MyVessel within the assembly EquipVessels. The error log would need to be consulted to pinpoint the exact cause.