Could not retrieve the Object ID from the Active Entity - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
11 (2016)

Meaning: The software failed to retrieve the Object ID from the Active Entity. Since this is an unexpected error, it could be a memory problem. Therefore, the profile (stiffener or beam) part has not been created or updated.

Recovery:

  1. Restart the command.

  2. Restart the session.

  3. Reboot the computer to verify that all computer memory has been released.

  4. If problem still exists, report steps taken to your support group.