Could not retrieve the references collection from the Symbol, or it does not support a required interface - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
11 (2016)

Meaning: The software failed to retrieve the part's symbol reference collection holding the parameters defining the symbol, or it does not support a required interface. Therefore, the software failed to create or modify a smart part (bracket, pad, collar, parametric).

Recovery:

  1. Verify that the symbol exists and is properly defined.

  2. Verify none of the inputs are on the To Do List. Make any necessary corrections.

  3. If problem still exists, report steps taken to your support group.