Error Messages: F - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
11 (2016)

Failed to copy "vue" file to the following location: FILE PATH

  • Meaning: This message can appear in the drawings log for a drawing in an error state. It indicates that the software was unable to copy the file to the specified location.

  • Recovery: Make sure that you have the appropriate permissions and security settings to write the file to the specified location.

Failed to copy "xml" file to the following location: FILE PATH

  • Meaning: This message can appear in the drawings log for a drawing in an error state. It indicates that the software was unable to copy the file to the specified location.

  • Recovery: Make sure that you have the appropriate permissions and security settings to write the file to the specified location.

Failed to get the view style.

  • Meaning: This message appears in a drawing error log when you select View Log on the drawing shortcut menu. The message indicates that the software was unable to locate the specified view style on the SharedContent share. The view style may have been renamed or deleted.

  • Recovery: In the Drawings and Reports task, use Tools > Define View Style to make sure the specified view style exists. If it does not exist, recreate it or contact your SharedContent share administrator to see if the style was deleted or renamed.

Failed to locate the drawing template. Please see the drawings.log file for more details.

  • Meaning: The selected drawing template could not be found.

  • Recovery: Consult the Drawings.log in the temp folder for more details. An error message in the log file should indicate the file path for the selected drawing template. Make sure the file path is valid and that the file exists at the location.

Failed to retrieve the xml file which contains the data to publish for the 3D objects. Please update the document again.

  • Meaning: The component definition was unable to retrieve the xml file containing the data to publish for the 3D objects. This could be caused by the component documents being out-of- date.

  • Recovery: Update the document and try the command again. If the problem continues, contact Intergraph Support.

Failed to unpack the Reference 3D Model data files. Error Description: Unable to delete the file. The process cannot access the file 'stabilizer1.vue' because it is being used by another process.

  • Meaning: Model was not attached.

  • Recovery: Try again.

  • Meaning: Possibly, some files are open in another tool.

  • Recovery: Check for and close any files that are open in another tool.

Failure during HTTP 'GET' to '<SDx URL>': 'An error occurred while sending the request.'

  • Meaning: The server is down and failed to reach the specified URL.

  • Recovery: The failed object will be re-synchronized to SDx when the issue on the server side is resolved.

FIELD NAME requires a value.

  • Meaning: No value was entered for the specified property. The property requires a valid value in order to proceed.

  • Recovery: Enter a valid value in the specified property field.

File not found: GRAPHIC MODULE NAME

  • Meaning: This message can appear in the drawings log for a drawing in an error state. It indicates that the software was unable to locate the specified graphic module for the drawing.

  • Recovery: Contact the SharedContent share administrator for more assistance. The graphic modules should be located on the SharedContent share with the Drawings symbols.

Filter FILTER NAME could not be resolved!

  • Meaning: This message appears in the drawings.log file when the software is unable to locate the specified filter. The filter may have been renamed or deleted.

  • Recovery: Make sure the specified filter is available and try the command again.

Filter FILTER NAME was not found.

  • Meaning: This message appears in the drawings.log file when the software is unable to locate the specified filter. The filter may have been renamed or deleted.

  • Recovery: Make sure the specified filter is available and try the command again.

Filters chosen from the "My Filters" node of the Filter Manager are not allowed. Please select another filter.

  • Meaning: Filters stored in the My Filters hierarchy are not allowed for use with some operations.

  • Recovery: Retry the operation using a filter from the Catalog Filters or Plant Filters hierarchy.

Folder does not contain valid reference files. Please specify a folder containing valid reference files.

  • Meaning: The specified folder does not contain valid reference files.

  • Recovery: Specify a folder that does contain valid reference files.

FOLDER PATH does not contain seed files.

  • Meaning: The specified folder path does not contain seed files.

  • Recovery: Contact the SharedContent share administrator.

    The seed files should have been copied to the SharedContent share with the Drawings symbols.

FOLDER PATH does not exist.

  • Meaning: The specified view style folder path does not exist.

  • Recovery: Make sure the view style path exists on the SharedContent share. If it does not exist, contact the SharedContent share administrator. If it does exist, contact Intergraph Support.