Could not find the approximate center and normal of the surface - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
11 (2016)

Meaning: Failed to retrieve the approximate center and normal of the surface defining the plate part's surface geometry. This is used to determine the orientation and identify the selected solid geometry during ambiguity.

Recovery: Report steps taken to your support group.