Error Messages: M - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
11 (2016)

Mapping file does not exist.

  • Meaning: The section name mapping file that you specified could not be found, or the mapping file was found but the file format is incorrect.

  • Recovery: Verify the folder path and file name defined do exist. If the folder path and file name are correct, open the mapping file and check for formatting errors. For the correct file format, see the New Mapping File Command topic in the Structural Analysis Help.

Members at the joint with a boundary condition are no longer present in the analytical model. Add the members back to the analytical model or delete the boundary condition.

  • Meaning: A boundary condition exists in the analytical model but the corresponding member system is either not included in the analytical model or has been removed from the model in some manner.

  • Recovery: Add missing member back into the model or remove the boundary condition from the analytical model.

Microsoft Excel security setting is not set.

  • Meaning: This message appears in the drawing log file when the Microsoft Excel security settings are not correct.

  • Recovery: Open Microsoft Excel. Select Tools > Macros and then select Security on the fly-out menu. On the Security dialog box, go to the Trusted Sources Tab. Make sure you have Trust Access to visual Basic Project selected. Click OK and exist Microsoft Excel.

Microsoft XML Core Services (MSXML) 4.0 Service Pack 2 or greater is not installed.

  • Meaning: Microsoft® XML 4.0 Service Pack 2 or greater is not installed but is required for the software.

  • Recovery: Install Microsoft® XML 4.0 Service Pack 2 or greater.

Missing Column dVolumeThicknessNeg in table dbo.SHIPDWGScantlingByVolumeAE

  • Meaning: This message is generated by a database integrity script that is obsolete. The SHIPDWGScantlingByVolumnAE table is no longer used as of SmartMarine 3D version 2007. If an obsolete database integrity script was executed, it may be that the database version does not match the software version.

  • Recovery: Contact the database administrator to determine if there is a mismatch between the database version and the software version.

Missing Column dTimeLastGenerated in table dbo.SHIPDWGShellExpSystem

  • Meaning: The ShipDwgShellExpSystem table was modified in SmartMarine 3D version 2007 to include the new column, dTimeLastGenerated. The column was added to accommodate changes in the design of ship drawings functionality. The database migration process to version 2007 should have modified the ShipDwgShellExpSystem table. If this column is missing, it is possible that the database migration was not performed or failed.

  • Recovery: Contact the database administrator to determine if the database was migrated from version 6.1 to version 2007. If not, perform the migration and verify the column dTimeLastGenerated was added to the table.

Missing relationship to parent system.

  • Meaning: The system has encountered a Smart Interop Object without a parent. When generating Smart Interop Objects from 3D design data, the Generate SIO Utility sometimes creates orphan Smart Interop Objects with missing parent relationships. Modeling design objects or pipelines directly under the Model root without a valid parent relationship in the System hierarchy can also cause unparented object errors during share or synchronization to SDx. Before you can successfully share this generated data with SDx or use it for modeling or for creating deliverables, you must establish valid parent/child relationships for these objects.

  • Recovery: Identify the object in the As-Built (Handover) model, and then move the object under a proper system hierarchy parent. See Repair missing parent relationships of orphan objects in the Project As-Built with SDx Help.

Must only have one smartframe selected that will generate graphic output.

  • Meaning: More than one drawing view is selected.

  • Recovery: Select a single drawing view.