Failed to retrieve the transformation matrix from the symbol - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
11 (2016)

Meaning: Failed to retrieve or setup a transformation matrix that may have helped in defining a sketching plane for a symbol, therefore the geometry utility could not properly finish the service requested.

Recovery:

  1. Verify that all inputs are good and are not on the To Do List. Make any necessary corrections.

  2. If problem still exists, report steps taken to your support group.