Could not find the matching solid by the boundaries of the surface - Intergraph Smart 3D - Administration

Intergraph Smart 3D Troubleshooting Reference

PPMProduct
Intergraph Smart 3D
PPMCategory_custom
Administration & Configuration
Version_S3D
12.1(2019)

Meaning: Failed to find the matching solid by the boundaries of the plate part's surface geometry. This is used to determine the identity of the selected solid geometry during ambiguity.

Recovery: Report steps taken to your support group.