A single point intersection does not exist between support 1 and support 2 of the plane by elements - Intergraph Smart 3D - Administration

Intergraph Smart 3D Troubleshooting Reference

PPMProduct
Intergraph Smart 3D
PPMCategory_custom
Administration & Configuration
Version_S3D
12.1(2019)

Meaning: The plane could not be created because one of the points required for its definition as a plane by elements was not found. Failed to retrieve a single point intersection between support 1 and support 2. For example, the input objects need to be updated, or one of the objects has moved and no longer intersects the other object.

Recovery:

  1. Update support 1 and support 2 if they are on the To Do List.

  2. Verify that the support 1 and support 2 objects intersect.

  3. If the problem persists, report steps taken to your support group.