Could not recursively get struct entity - Intergraph Smart 3D - Administration

Intergraph Smart 3D Troubleshooting Reference

PPMProduct
Intergraph Smart 3D
PPMCategory_custom
Administration & Configuration
Version_S3D
12.1(2019)

Meaning: Failed to retrieve the plate part from the plate part's geometry.

Recovery: Verify that all the input information is up to date. If problem still exists, report steps taken to your support group.