Door or Window is missing its mating constraint - Intergraph Smart 3D - Administration & Configuration

Intergraph Smart 3D Database Integrity Administration

Language
English
Product
Intergraph Smart 3D
Subproduct
Database Integrity
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Administration & Configuration
Smart 3D Version
12.1 (2019)

Message

Door or Window is missing its mating constraint.

Severity

Normal.

Detailed Description

A door or window creates an opening on a support when the default surface of the door or window has a mating constraint with the support (for example, a slab or wall). There is an error if the opening exists while the mating constraint is missing.

Possible Cause

Unknown.

Possible Impacts

The door or window will not recompute properly.

What You Should Do

  1. Ask your database administrator to back up the model.

  2. Supply all information possible that may have led to this situation, and submit this information along with the backup to customer support. You can find support information on our web site at Hexagon Support.

  3. Open the model.

  4. Delete the door or window.

  5. Save the session.

  6. Refresh all session files that have a workspace including the door or window.