The following messages can display.
Access denied to the selected folder. Check for permissions on the folder
You may not have full control permissions to the folder specified for the report or log file.
Verify that you have full control for both folders.
Failed to load catalog database names
The utility could not retrieve the catalog database names. The message box displays the reason for the failure.
Follow the instructions on the message box to correct the failure.
Failed to load site database names
The utility could not retrieve the site database names. The message box displays the reason for the failure.
Follow the instructions on the message box to correct the failure.
Verify the existence of the selected server
The utility could not connect to the registered server. The computer could be unavailable or turned off.
Restart the server, and then restart the report or update.
Work book provided for updating does not belong to the selected catalog. Please provide appropriate work book
The workbook specified in the Report box does not belong to the specified site or catalog database.
Specify a different workbook.