Job processor status page fails to display - SmartPlant Markup Plus - Installation

SmartPlant Markup Plus Installation

PPMProductFamily
Asset Information Management
PPMProduct
SmartPlant Markup Plus
PPMCategory
Installation
SPFVersion_custom
2019 (10.0)
Version_SPM_custom
2019 (10.0)

Problem

The Job Processor Status page does not display when clicking the machine name in the Job Processor Status section of the SmartPlant Markup Plus Server Status page. Instead, you are prompted to open or save the status.

Solution

These changes are completed at your own risk and should only be performed by a machine administrator. We recommend that you back up this portion of the registry before modifying it. For more information, see How to Modify the Windows Registry.

Ensure the registry entries mentioned below are added. Internet Explorer may need to be reinstalled to restore these registry entries.

  1. Click Start and type regedit to open the Registry Editor.

  2. Go to HKEY_CLASSES_ROOT\MIME\Database\Content Type\text/xml.

  3. Add the CLSID.

    1. In the left-hand pane of the Registry Editor, right-click the text/xml key, and click New > String Value.

    2. In the right-hand pane of the Registry Editor, in the Name column, type CLSID for the name of the new value.

    3. Double-click the new CLSID value in the right-hand pane.

    4. In the Value data box, type {48123BC4-99D9-11D1-A6B3-00C04FD91555}.

    5. Click OK on the Edit String dialog box.

  4. Add the encoding.

    1. In the left-hand pane of the Registry Editor, right-click the text/xml key, and click New > Binary Value.

    2. In the right-hand pane of the Registry Editor, in the Name column, type Encoding for the name of the new value.

    3. Double-click the new encoding value in the right-hand pane.

    4. In the Value data box, type 08 00 00 00.

    5. Click OK on the Edit Binary Value dialog box.

  5. Add the extension.

    1. In the left-hand pane of the Registry Editor, right-click the text/xml key, and click New > String Value.

    2. In the right-hand pane of the Registry Editor, in the Name column, type Extension.

    3. Double-click the new extension value in the right-hand pane.

    4. In the Value data box, type .xml.

    5. Click OK on the Edit String dialog box.

When these updates are complete, the Job Processor Status page will display when the machine name in the Job Processor Status section of the SmartPlant Markup Plus Server Status page is clicked.

  • If you need to perform these steps on several machines, you might consider using a registry script to make the changes. For more information, see How to add, modify, or delete registry subkeys and values by using a .reg file.

  • You can automate steps 3 through 5 by creating a new text file using Notepad and pasting the following text into that file:

    Windows Registry Editor Version 5.00

    [HKEY_CLASSES_ROOT\MIME\Database\Content Type\text/xml]

    "Encoding"=hex:08,00,00,00

    "Extension"=".xml"

    "CLSID"="{48123BC4-99D9-11D1-A6B3-00C04FD91555}"

    Save the text file to a location on your computer, and rename it JobProcessorStatusPage.reg.

    You must save the file as a .reg file type for proper execution.

    Double-click the file name and the registry modifications will be made to the proper registry entry.