In the event that a barcode or NFC tag is no longer readable or a scanner fails, you can override, remove, or replace the existing barcode or NFC tag by doing one of the following:
Override
On j5 Mobile:
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In the upper-right corner of the screen, select
and then select Barcode Lock Override.
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(Optional) Enter a reason for the override.
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Select UNLOCK SECTION.
Remove or replace
Request that the barcode is removed or replaced. See