While online, all the existing IndustraForm entries on the mobile device are continuously kept in sync. This means that when information is entered or changed on an existing IndustraForm entry by other users on other online devices (desktop or mobile), the new information is displayed on your device automatically and instantly.
j5 Mobile checks for new IndustraForm entries on the j5 server every 10 minutes, but these entries can be retrieved manually if you want them on your device sooner.
If you want to manually sync the j5 application data (for example, if you want to upload or download data immediately from the j5 Server):
-
Select the Synchronization tile on the home screen to sync all of the entries in all of the applications in j5 Mobile.
-
Select Sync
on an application header bar to only sync the entries in that application.
-
Select Sync
on an entry header bar to only sync the data for that entry. This is useful when
you have a poor internet connection, otherwise entries are automatically kept up to
date.
An entry could fail to sync due to your device being offline or there could be some other error. An icon appears when an entry is not synced with the j5 server.
The following icons are displayed when the entry is not synced with the j5 server:
|
Sync icon |
Comment |
|---|---|
|
|
Changes have been saved locally on your device and will sync when the device is online. |
|
|
This icon appears when there is a sync error. This could be for one of the following reasons:
|
