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Sign in to the j5 Server.
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Open the j5 System Management Console.
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Select the Server Settings folder in the left pane.
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Add the j5 Service Username as configured in the Active Directory.
Format: ServiceAccount@FullDomainName
Example: j5-application-dev@full.domain.name.com
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Click Save & Verify in the right pane. Wait until the validation is complete.