Verify third-party services are started (retired) - Intergraph FreeView - Hexagon

SmartPlant Markup Plus Retired Installation and Setup

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English
Product
Intergraph FreeView
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)

These steps are required for configuring SmartPlant Markup Plus Server for SmartPlant Markup Plus, the SmartPlant Foundation Desktop Client, and for Web Client.

If SmartPlant Foundation Server and the Remote Services components are installed on separate servers, these steps must be performed on both.

  1. Log on to the server as the administrator running Brava! and Blazon services. The administrator running these services must be a part of the server's local administrator group, whether the user is a local user or a domain user.

  2. Click Start > Administrative Tools > Services.

  3. Verify that the following processes are Started and set to Automatic. These processes must also have administrator privileges.

    • Brava! Job Processor

      If you are using a version prior to SmartPlant Markup Plus 2019 Service Pack 1, the job processor service is called Blazon Job Processor.

    • Blazon Queue Server

  4. Click Start > All Programs > Intergraph SmartPlant Markup Plus > Markup Server Status.

  5. Verify that the Job Processor Status on the Markup Server Status page is UP.

If the status displays as UNKNOWN / DOWN on the Markup Server Status page, see UNKNOWN or DOWN SmartPlant Markup Plus Server Status.