SmartPlant Foundation Web Client Help - SmartPlant Foundation

PPMProduct: SmartPlant Foundation
PPMCategory_custom: Help
SPFVersion_custom: 10

SmartPlant Foundation Web Client Help
Introduction to Web Client
Understanding information access
Understanding scopes
Understanding roles
Basic tasks in the Web Client
Find your way around the Web Client
Use the Actions menu to manage objects
Use the Pinboard
Pin or unpin items
Review your work in the To Do List
Resize your menu panes
Run a report
Change your user settings and personalize your experience
User preferences
Change your password
Set the user options
Reassign your tasks
Working with scopes
Change the create scope
Change the query scope
Query by selected configurations only
Scope filter options
Life cycle status filter
Change your roles
Find data and objects in your system
Search for objects
Use the Info Map to visually navigate information
Edit object data in rows
Monitor for changes to data you are interested in
Refine the notification list
How do I use the Web Client?
Managing documents and files
Working with documents
Create a document
Documentation life cycle
Revise a document
Replace files for a document
Edit and check in a document
Undo edit
Update a document
Copy a document
Sign off a document
Sign off with form
Undo sign off
Cancel a document
Insert a historical revision
Import a SharePoint reference document
Working with files
Edit a file
Replace a file
Manage files
Check in files
Revise and replace files
Download attached files
Undo edit files
View, print, mark up, and navigate files
View files, drawings, and models
View details for an outgoing action on the View and Markup page
Print files
Work with markup layers
Generate WebGL viewer files
Convert to WebGL viewer files in parallel
Generate PDF renditions
Navigate Hexagon PPM 2D drawings
Navigation limitations
Navigate using the menu bar
Navigate using touch gestures
Navigate using a keyboard, keypad, and mouse
Work with markups for Hexagon PPM and converted non-Hexagon PPM 2D drawings
Navigate Hexagon PPM models
Navigation limitations
Navigate using the menu bar
Navigate using touch gestures
Navigate using a keyboard, keypad, and mouse
Measure distances in a Hexagon PPM model
Tips for using Fly mode
Work with markups for Hexagon PPM 3D models
Compare Non-Hexagon PPM files and drawings
View and manage laser scans
Reference files and relationships
Attach master file which references other files
View reference relationships
View nested reference documents
View nested reference files
Update reference relationships
Update referred by relationships
Working with objects
Create and manage objects
Copy an object
View the object details
Update an object
Delete an object
Terminate an object
Relate the objects in a wizard
Using ENS with documents and objects
Create multiple documents or objects with ENS
ENS preview summary
Create a relationship between objects
Create and edit a relationship
Terminate a relationship
Using the Info Map
Create a relationship tree
Limitations using Info Map
Querying for data
Use the Advanced search
Create a query
Save a query
Delete a query
Full text search option
View search results
Results table options
Filter or sort the results
Reporting on your data
Run saved reports
Run background reports
Run formatted Word reports
Summary Reports
Visual Intelligence
Run a visual intelligence report
Search for tags
Visual intelligence options
Using List Edit
Edit object data in the results grid
Using the To Do List
To Do List overview
Results table
Workflow step actions
Workflow viewer
Workflow viewer options
Task details
Parallel tasks
Viewing and Navigating Published Data
Registering a tool with the data warehouse
Viewing inconsistencies
Viewing inconsistency reports in Microsoft Excel
Generating inconsistency reports on published data
Generating inconsistency reports for configurations
Concurrent Engineering
Modify objects in a project
Claim objects
Unclaim objects
Claim and Unclaim related objects
Merging objects
Merging a single object or group of objects
Merging a structure of data
Merging a project
Merge summary
Resolve conflicts
Merge command
Merge progress notification
Merge object failures
How do I configure the Web Client?
Configure user access
Create a new user
Update a user
Unlock a temporarily locked user
Manage user role assignments
Assign roles to a user in a configuration
Get an overview of users assigned to a role
Copy user access
Copy role assignments to another user
Copy user access between configurations
Configure security
Configure security rules
Create a security rule
View and update security rules
Configure feature sets
Create a feature set
Create a feature set in the Desktop Client
Modify a feature set
Modify a feature set in the Desktop Client
Relate a method to a feature set
Relate a method to a feature set in the Desktop Client
Modify the display of method functions in a feature set
Manage method access groups
Suppress the display of methods in the Web Client
Create a method in the Desktop Client
Configure the default method action for object types
View files default action
Configure API Entry Points
Create an API Entry Point from a class or interface definition
Create an API Entry Point from a Quick Find method
Configure API Entry Point relationships
Update an API Entry Point display
Configure API Entry Points to display as functions in a feature set
Modify the display of API Entry Point functions in a feature set
Manage API Entry Point access groups
Configure search menu items
Edit the display name of a search menu item
Configure the default search filters
Edit property comparison criteria
Advanced search menu items
Configure the results grid sort order
Use the Info Map to configure an API Entry Point
Select the role to view navigations
Show all navigations
View visible navigations
Resolve which column set to use to display items
Configure Actions menu items
Display a method icon on the Actions menu
Configure object icons for use in the Web Client
Configure objects for use in List Edit
Configure a property value to be set on merged objects
Configure display items and forms
Configure column items in dynamic forms
Control the access to display item hyperlinks
Configure display items for related objects in create and update forms
Suppress the Apply button on forms
Control ENS display in create forms
Configure viewing page titles
Configure linking to connected tags on hotspot bubbles
Configure reports
Configure the Reports feature set
Configure a saved ad hoc report to run in background mode
Configure summary reports
Configure formatted Word reports
Configure visual intelligence reports
Create a visual intelligence report
Extend a visual intelligence report
Configure launch URLs
Launch URL examples
Configure file types
Configure the import of SharePoint documents
Configure Save Target As action to filter file types
Configure object actions to restrict file types
Configure Edit Files action to filter nested reference files
Configure view item commands after upgrade
Configure the display of missing and duplicate reference files
Configure viewing for Hexagon PPM file types
Set up the SmartPlant Foundation File Server for WebGL viewer file display
Verify prerequisites on the SmartPlant Foundation File Server
Activate MicroStation on the SmartPlant Foundation File Server
Set the Load User Profile property and grant permissions
Set up the SmartPlant Foundation Application Server for WebGL viewer file display
Enable automatic generation of WebGL viewer files for Hexagon PPM 2D and 3D files
Manually generate WebGL viewer files for Hexagon PPM 2D and 3D files already in the database
Manually generate WebGL viewer files for Hexagon PPM 2D files already in the database
Manually generate WebGL viewer files for Hexagon PPM 3D files already in the database
Configure client computers to display WebGL viewer files
Test client computers support for WebGL
Set Chrome graphic rendering and acceleration options
Configure marking up of Hexagon PPM 2D file types
Generate markup rendition files in batch
Automatic generation of markup renditions for Hexagon PPM 2D files
Manually generate or regenerate WebGL viewer files for Hexagon PPM 2D and 3D files
Batch generate WebGL viewer files
Regenerate WebGL viewer files in batch
Check the status of a scheduled task
Configure locking and unlocking of markup layers
Configure stamps and symbols
Adding stamps or symbols from the library
Create stamp or symbol templates
Add stamp or symbol templates to the library
Removing stamps or symbols from the library
Configure the Exchange Data functionality
Exchanging published documents
Create a view definition and a graph definition
Create a new export details object
Create a new report configuration object
Manage view definition options
Manage class definitions for inverted CSVs
Manage relationship definitions for inverted CSVs
Create a user-defined method for exchanging data
Exchange data
Run a silent job
Run a job
Configure projects
Create a project
Manage plant or project data
Configure the import of plant or project data
Configure prompted attributes on load jobs
Create a load job
Monitor the load job progress
Review validation errors
Review export stage errors
Configure workflow
Configure methods to automatically attach objects to a workflow
Web Client localization
Generate localization resource files
Configure the Web Client for performance
More Information
Find sample data on Smart Support
Working with tasks and notifications
Indicate a workflow step cannot be completed
Reassign work to a different user
Reassign your tasks temporarily
Reassign a workflow step
Reassign tasks owned by one user to another user
Working with Client APIs
Client APIs
Activate client API and its delivered methods
AddOptionalIfaces client API and its delivered method
AddRecipient client API and its delivered methods
AdminEntryPoints client API and its delivered method
AllOverdueStepsReport client API and its delivered method
AllowMarkupLabelsEdit client API and its delivered method
AllowMarkupPrint client API and its delivered method
AllowMarkupPublish client API and its delivered method
AllowMarkupWatermarksEdit client API and its delivered method
AllowNavigation client API and its delivered method
AllowViewDrawingLayers client API and its delivered method
ApplySchemaChanges client API and its delivered method
ArchivePurge client API and its delivered methods
AttachWorkflow client API and its delivered methods
BatchPrint client API and its delivered methods
CancelDocument client API and its delivered method
ChangeOwnerOwningGroup client API and its delivered method
ChangeOwningGroup client API and its delivered methods
ChangeStatus client API and its delivered methods
ChangeUserPassword client API and its delivered method
CheckIn client API and its delivered methods
CheckInFiles client API and its delivered methods
CheckOut client API and its delivered methods
ClaimObj client API and its delivered method
ClearTree client API and its delivered method
ClearBravaCache client API and its delivered methods
CompareAgainstPreviousVersion client API and its delivered method
CompareDBasis client API and its delivered methods
CompareDocuments client API and its delivered methods
CompareFiles client API and its delivered methods
CompareLatestRetrievedData client API and its delivered methods
CompareObjsToHigherConfig client API and its delivered methods
CompareVersions client API and its delivered method
ConfigRoleAssignment client API and its delivered method
ConfigurationReport client API and its delivered method
ConfigureDatalist client API and its delivered method
ConflictResolution client API and its delivered methods
ConvertForNavigation client API and its delivered methods
CopyConfigObj client API and its delivered methods
CopyDistributionMatrix client API and its delivered methods
CopyNamedObject client API and its delivered methods
CopyObj client API
CopyToLocalFile client API and its delivered methods
CorrelateListEditContextMenu client API and its delivered method
CreateAdhocQuery client API and its delivered method
CreateBIReport client API and its delivered method
CreateClassObj client API
CreateClassObjAndLoad client API and its delivered methods
CreateClassObjAndRel client API
CreateClassObjAndRelFromMarkup client API
CreateClassObjAndRelWithPropertyOverrides
CreateClassObjFromClass client API and its delivered methods
CreateClassObjFromClassWithPropertyOverrides client API
CreateClassObjWithPropertyOverrides client API
CreateEntryPointFromQFind client API and its delivered method
CreateGraphicReport client API and its delivered method
CreateHistoricSnapshot client API and its delivered method
CreateListDocumentSnapShot client API and its delivered methods
CreateMarkup client API and its delivered method
CreateNextSheet client API
CreateObj client API and its delivered methods
CreateObjAndRel client API and its delivered methods
CreateObjAndRelFromMarkup client API
CreateObjectFromSelectedObjects client API and its delivered methods
CreateRegisterDocumentObj client API and its delivered method
CreateRenditionsInBatch client API and its delivered methods
CreateSnapshot client API and its delivered method
CreateSnapshotReport client API and its delivered method
CreateWebGLSchedulerTask client API and its delivered method
CreateWizardClassObj client API
DataSheetDefinerAPIs client API and its delivered method
DeleteConfigHistory client API and its delivered method
DeleteConnectedGeoTag client API and its delivered methods
DeleteOrphanedGeoTag client API and its delivered methods
DeleteMarkup client API and its delivered method
DeleteObj client API and its delivered methods
DeleteSavedQuery client API and its delivered method
DeleteWorkflow client API and its delivered method
DEVNavigateSchema client API and its delivered method
DocumentExecuteGraphicReport client API and its delivered method
DocVersionCompare client API and its delivered method
DocVersionGraphicCompare client API and its delivered method
DrilldownByGrouping client API and its delivered method
EditAdhocQuery client API and its delivered method
EditAllRels client API and its delivered methods
EditBIReport client API and its delivered method
EditFiles client API and its delivered methods
EditGraphicReport client API and its delivered methods
EditObj client API and its delivered methods
EditSavedQuery client API and its delivered method
EditSavedQueryFromListView and its delivered method
EditWizardObj client API
ExcelImporter client API and its delivered method
ExecuteAdhocQuery client API and its delivered method
ExecuteGraphicReport client API and its delivered method
ExecuteSavedReport client API and its delivered methods
ExecuteSavedReportFromObject client API and its delivered methods
ExecuteSavedUsrQuery client API and its delivered method
ExpandDocNestedStructure client API and its delivered method
ExpandFileNestedStructure client API and its delivered method
ExpandStructure client API details and its delivered methods
Export client API and its delivered methods
ExportObjectStructure client API and its delivered methods
ExportObjectStructureLocal client API and its delivered methods
ExportVaultForBulkPublish client API and its delivered method
ExtractToExcel client API and its delivered method
ExtractToExcelTemplate client API and its delivered method
ExtractToExcelUserSelect client API and its delivered method
ExtractToText client API and its delivered method
FormBuilder client API and its delivered method
FormGenerate client API and its delivered method
FrameworkCorrelateRHM client API and its delivered method
FrameworkManageCases client API and its delivered method
FrameworkPublish client API and its delivered methods
FrameworkPublishRHM client API and its delivered methods
FrameworkRegisterInt client API and its delivered methods
FrameworkRetrieve client API and its delivered methods
FTRBulkIndex client API and its delivered method
FTRConfig client API and Its delivered method
FTRPreview client API and its delivered method
FTRReport client API and its delivered method
FTRRHMConfig client API and its delivered methods
FTRSearch client API and its delivered methods
FutureChangesReport client API and its delivered method
GenDatasheet client API and its delivered methods
GenerateAlternateRendition client API and its delivered methods
GenerateClassTree client API and its delivered method
GenerateDatalist client API and its delivered method
GenerateMapFile Client API and its delivered method
GenerateMergedRendition client API
GenerateThumbnail client API and its delivered methods
GenMultiDatasheets client API
GetDesignBasisData client API and its delivered method
GetItemsPublishedWithDocVersion client API and its delivered method
GetRetrievableDocs client API and its delivered method
GetSavedAdhocQueries and its delivered method
GetSavedUsrQueries client API and its delivered method
HelpAssistance client API and its delivered method
History client API and its delivered method
HotfixReport client API and its delivered method
InconsistencyReport client API and its delivered methods
InconsistencyReportByQuery client API and its delivered methods
InconsistencyReportWithStartingObject client API and its delivered methods
InsertHistRev client API and its delivered method
InvalidMergableItemsReport client API and its delivered method
LaunchURL client API and its delivered methods
LaunchURLFromFeatureSet client API
LaunchURLWithDynamicArgs client API and its delivered methods
LimitViewMarkup client API and its delivered method
ListEditContextMenu client API and its delivered methods
ListEditRelatedItems and its delivered method
ListEditRelatedItemsWithFilter client API
ListEditToolbar and its delivered method
ListEditUncontrolledItems client API and its delivered methods
ListManagementConsole client API and its delivered methods
Loader client API and its delivered method
LoadObject client API and its delivered methods
LockMarkup client API and its delivered methods
LScanSynchronizeSiteData client API and its delivered methods
LScanViewScan client API and its delivered methods
LScanViewSite client API and its delivered methods
LScanViewTagInScan client API and its delivered methods
MaintainCalendar client API and its delivered method
MaintainMatrixRecips client API and its delivered method
ManageAllClassSubscriptions client API and its delivered methods
ManageAllClassSubscriptionsForCurrentUser client API and its delivered method
ManageAllObjectSubscriptions client API and its delivered method
ManageAllObjectSubscriptionsForCurrentUser client API and its delivered method
ManageClassSubscriptions client API and its delivered methods
ManageClassSubscriptionsForCurrentUser client API and its delivered method
ManageFiles client API and its delivered method
ManageObjectSubscriptions client API and its delivered method
ManageObjectSubscriptionsForCurrentUser client API and its delivered method
ManagePrecedenceRulesAPI client API and its delivered method
ManageRelatedItems API argument summary
MergeableItemSummary client API and its delivered method
MergeConfig client API and its delivered method
MergeIntoCompositeDoc client API and its delivered methods
MergeObj client API and its delivered method
MergeStructure client API
MergeStructureSummary client API
ModuleAccess client API and its delivered methods
MultiStepReAssign client API and its delivered methods
Navigate client API and its delivered methods
NotificationList client API and its delivered method
OpenXMLWordReport client API and its delivered methods
OverdueStepsReport client API and its delivered methods
Performance client API and its delivered method
PrgAcceptReplan client API and its delivered method
PrgCancelReplan client API and its delivered method
PrgEditCutOffDates client API and its delivered method
PrgHierarchy client API and its delivered method
PrgInitiateReplan client API and its delivered method
PrgManageActivityItemDates client API and its delivered method
PrgRegisterForProgress client API and its delivered method
PrgRunRollup Client API and its delivered method
PrgUnregisterForProgress client API and its delivered method
PrgUpdateProgress client API and its delivered method
PrgViewDeliverable client API and its delivered method
PrgViewProgress client API and its delivered method
PrgViewProgressSCurve client API and its delivered method
PrgViewReplan client API and its delivered method
PrgWorkpackCreate client API and its delivered methods
PrgWorkpackCreateFromTemplate client API and its delivered methods
PrgWorkpackFreezeUnfreeze client API and its delivered methods
PrgWorkpackQueryByHierarchy client API and its delivered methods
PrgWorkpackRedistributeManHours client API and its delivered method
PrgWorkpackSetProgressUpdated client API and its delivered method
PrgWorkpackUpdate client API and its delivered method
PrgWorkpackView client API and its delivered method
Print client API and its delivered method
PrintContents client API and its delivered method
PurgeSupersededVersions client API and its delivered method
PutWorkflowOnHold client API and its delivered method
QFindObject client API and its delivered methods
QueryByContainer client API and its delivered methods
QueryClassObj client API and its delivered methods
QueryClassObjFromClass client API and its delivered methods
QueryForDocsByQueue client API and its delivered methods
QueryObject client API and its delivered methods
QueryObjectWithHistory client API
QueueManagement client API and its delivered methods
ReclassifyObject client API and its delivered method
RegenerateAPIMetadata client API and its delivered method
RegenerateMetadata client API and its delivered method
RegenerateSchemaFiles client API and its delivered method
ReGenerateSharedObjs client API and its delivered method
RegisterAndCheckIn client API and its delivered methods
RegisterAuthoringTool client API and its delivered methods
RejectWorkflow client API and its delivered method
RemoveDocInLoadQueue client API and its delivered method
ReplaceFiles client API and its delivered methods
ResetProfile client API and its delivered method
ResponseManagement client API and its delivered methods
RestartSchedulerPolling client API and its delivered method
RetryTask client API and its delivered method
Revise client API and its delivered methods
RollupWithConfigOption client API and its delivered method
SchemaImport client API and its delivered method
SDAApproveSDVJob client API and its delivered methods
SDADeleteSDVJob client API and its delivered method
SDARelationshipBuilder client API and its delivered methods
SDASDVDownloadValidationReport client API and its delivered method
SDAShowMySDVJobs client API and its delivered method
SDAViewSDVJobSummary client API and its delivered method
SectionGenerate client API and its delivered method
SetActiveScope client API and its delivered method
SetAsCurrentConfiguration client API and its delivered method
SetContainer client API and its delivered methods
SetDesignBasisCriteria client API and its delivered method
SetObjStatus client API and its delivered methods
SetUserConfig client API and its delivered method
SharePointSearchAccess client API and its delivered methods
ShareUrl client API and its delivered method
ShowInbox client API and its delivered method
ShowInboxForObject client API and its delivered method
ShowObj client API and its delivered methods
ShowTaskFailure client API and its delivered method
ShowWorkflow client API and its delivered methods
SignOff client API and its delivered method
SignOffWithForm client API and its delivered method
SmartPlantReview client API and its delivered methods
SPFCopyConfigAccess client API and its delivered method
SPFExchangeData client API
SPFNCDTCreationFromSelectedDocuments client API and its delivered methods
SPFNCheckInWithContentExtraction and its delivered method
SPFNContentExtraction and its delivered method
SPFNCreateMasterRevision and its delivered method
SPFNCreateRelationshipsForSelectedDocuments and its delivered method
SPFNSetAsMasterFile and its delivered method
SPFNTagClassification client API and its delivered method
SPFNViewFilesRelatedToTag client API and its delivered methods
StartScheduler client API and its delivered method
StepAcceptAction client API and its delivered methods
StepClaim client API and its delivered methods
StepReAssign client API and its delivered method
StepRejectAction client API and its delivered methods
StepUpdateDates client API and its delivered method
StepUpdateDesc client API and its delivered method
StepUpdateRecip client API and its delivered method
StopScheduler client API and its delivered method
SummaryViewData client API and its delivered methods
TakeWorkflowOffHold client API and its delivered method
TaskReassignmentConfiguration API and its delivered methods
TEFConsolidateDocument client API and its delivered methods
TEFLaunchExternalSchemaApp client API and its delivered methods
TEFLaunchSchemaEditor client API and its delivered method
TEFLoadPublishData client API and its delivered methods
TEFMergeDelta client API and its delivered methods
TEFPublishDatasheet client API and its delivered method
TEFReApplySameAsObjs client API and its delivered method
TEFSelectCorrelations client API and its delivered method
TEFShowFailure client API and its delivered method
TerminateObj client API and its delivered methods
TerminateWorkflow client API and its delivered method
ToolVersionGraphicCompare client API and its delivered method
UnCancelDocument client API and its delivered method
UnClaimObj client API
UndoCheckOut client API and its delivered method
UndoEditFiles client API and its delivered method
UndoSignOff client API and its delivered method
UnlockMarkup client API and its delivered methods
UnlockUserAccount client API and its delivered method
UpdateGraphicsMapFiles client API and its delivered method
UpdateMarkup client API and its delivered method
UpdateReferences client API and its delivered methods
UpdateReferredBy client API and its delivered methods
UploadDocument client API and its delivered method
UserPreference client API and its delivered method
ValidateConditions client API and its delivered method
ValidateSPFSite client API and its delivered method
ViewAdhocQuery client API and its delivered method
ViewBatchRenditionLog client API and its delivered methods
ViewConsolidatedDataForObject client API and its delivered method
ViewFileWrapper client API and its delivered methods
ViewForm client API and its delivered method
ViewInDocument client API and its delivered methods
ViewInDrawing client API and its delivered method
ViewInSmartPlantReview client API and its delivered methods
ViewItemIn3DModel client API and its delivered methods
ViewLookAhead client API and its delivered method
ViewOPC client API and its delivered method
ViewRelatedItems client API and its delivered methods
ViewRelationshipObjects client API and its delivered method
ViewSharedData client API and its delivered methods
VTLDeleteJob client API and its delivered method
VTLViewAllJobs client API and its delivered method
WebClientExtensibility client API and its delivered methods
WFDoExpirationChecks client API and its delivered method
WorkflowDetailsReport client API and its delivered method
WorkflowEdit client API and its delivered methods
WorkflowHistory client API and its delivered method
XmlDiff client API and its delivered method
XmtlCancel client API and its delivered methods
XmtlMakeTemplate client API and its delivered method
XmtlSetPlannedDate client API and its delivered method
XmtlSetPropToRecip client API and its delivered method
XmtlUndoCancel client API and its delivered methods
XmtlUpdateRecip client API and its delivered method
Deactivated and non-supported Client APIs and their delivered methods
HxGN SDx Projects 2018 R1 with SmartPlant Foundation 2019 upgrade
Troubleshooting
Exception diagnosis
Accessing Web Client
Log on failure
Cannot log on as account is temporarily blocked
Client application is not known or access is not authorized
Client application made an invalid request error
Logging on with Integrated Windows Authentication results in prompt for domain credentials
Prompted to log on with IWA enabled when using Chrome
After applying an Update you receive runtime errors using the Web Client
Concurrent engineering
Merge operation fails with large amounts of data
Configuring a site
Multiple sites configured to use X-Frame Options headers
Problems generating WebGL viewer files
"Thread was being aborted" error when generating WebGL viewer files in batch
Creating a Web Client site
Server URL validation error
File viewing problems
File viewing troubleshooting tips for non-Hexagon PPM formats
Non-Hexagon PPM files will not open and a Brava! Enterprise license error is logged
Non-Hexagon PPM files will not open because Apache Tomcat cannot access Brava! logs
Cannot view a file using View Native
Cannot view non-Hexagon PPM files using View and Markup
Starting Client message appears but file does not open
Cannot view large PDF files using View and Markup
Missing content in Microsoft Office file formats
Cannot view large Microsoft Office, HTML, or HTM files using View and Markup
Cannot view Microsoft Visio files that have a .vsdx file extension
Cannot view a PDF file with a BPN or MSG file attached
PDF generation fails
PDF file containing 3D content appears blank
PDF generation fails for documents attached to a workflow
PDF has extra pages when viewed in a Web Client
Missing border and/or title block information in PID file
Files do not open using View and Markup on a localized installation
Files do not open using View and Markup with a non-English server
Publish to PDF, TIF, or TIFF fails
Non-Hexagon PPM files are too blurry to read
Cannot search for tags using View and Markup
HTTP Status 500 error when publishing to PDF using View and Markup
Viewing error 500
Unable to load error
A file will not open in the browser because the BravaServer URL is not set
Intermittent problems viewing or printing non-Hexagon PPM Files in the browser
Unsupported file format
Detect missing fonts when viewing non-Hexagon PPM CAD files
Missing or corrupted fonts when viewing a 2D DWG file
Missing or corrupted fonts when viewing a Hexagon PPM drawing in a browser
Missing lines when viewing a DGN or 2D DWG file
Localized characters do not display correctly
Hexagon PPM drawing or model will not open because of an incorrect input URL
Data cannot be found for selected object
Hyperlink objects not found
Item is not viewable with this command
3D model does not load into the browser
Slow performance when loading 3D models
Chrome displays error message "could not initialize WebGL"
Touch commands do not work in Chrome
Browser displays an "out of memory" error message
Brava! Enterprise log file errors
License Server Down Error
Brava Server license expired error
The server setting for legal.ip.to.get.sessionid does not match the error
java.lang.RuntimeException: Could not generate DH keypair error
java.lang.NullPointerException: null error
Apache Tomcat service fails to start
Server is running out of memory
Server is consuming too much CPU
File download issues
HTTP Status 500 error when downloading a file
Cannot download files from a proxy server
Cannot export data to Excel due to an internal server error
Unable to locate files downloaded using Internet Explorer
Cannot download a single file from a document that contains multiple files
Cannot download multiple files when a single large file is detected
Content error using Export All To Excel
Cannot download file after clicking Export All to Excel in a Citrix environment
File upload issues
Cannot upload files when Web Client is hosted on a different server
Cannot upload a file with a modified name
System runs out of disk space due failed or abandoned files
Inconsistency report issues
Cannot view cross-domain results on a shared object
Full Text Retrieval (FTR) search issues
FTR search does not display in the Web Client
FTR search is currently disabled
FTR results in Web Client do not match Desktop Client results
Load Manager issues
SharePoint configuration issues
Access denied to a SharePoint site
Exceptions occur accessing a SharePoint Site
No data is returned querying a SharePoint site
Web browser issues
Feature set images display as a question mark
Saved bookmarks no longer work
Web Client navigates to home page on OAuth token refresh
Slow performance using the search bar
About Graphics View Control (GVC)
Navigate Hexagon PPM models using the GVC
Navigation limitations when viewing Hexagon PPM 3D models
Navigate Hexagon PPM 3D models using the menu bar
Navigate Hexagon PPM 3D models using touch gestures
Navigate Hexagon PPM 3D models using a keyboard, keypad, and mouse
Measure distances in a Hexagon PPM 3D model
Tips for using Fly mode using the GVC viewer
Dialog box commands using the GVC
Keyboard shortcuts using the GVC
Troubleshooting GVC issues
Application has run out of memory
Cannot load 3D models
Cannot start the viewer
Viewer is unresponsive to touch gestures
Slow performance when loading 3D models
Support, Copyright, and Legal Information
Hexagon PPM Policy Against Software Piracy
Copyright Notice
Customer Support and Technical User Forum

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