Cannot search for tags using View and Markup - SmartPlant Foundation - IM Update 46 - Help - Hexagon

SmartPlant Foundation Web Client Help

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English
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SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10

Problem

You cannot search for tags in a model or drawing using the View and Markup window.

Common Cause

You might encounter this problem if the model or drawing is a non-published Hexagon file format and you attached an invalid tool data file (.xml) to a document, generating an invalid label database file (.mdb2).

You can confirm if the file is invalid by viewing the .xml in a text editor. If the CompSchema and ToolID attributes contain SPIOP in their strings, the file is invalid.

Solution

  1. Delete the document.

  2. Create a new document, attaching a valid .xml file along with the Smart 3D (.zvf or .vue) model file.

  3. Try searching for tags again.