Viewer is unresponsive to touch gestures - SmartPlant Foundation - IM Update 46 - Help - Hexagon

SmartPlant Foundation Web Client Help

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SmartPlant Foundation / SDx Version
10

Problem

The viewer does not respond to touch gestures.

Cause

Touch events are disabled on your device.

Solution

If you are using Google Chrome on a Windows 10 device, you must enable touch events.

  1. Open Chrome browser and type in Chrome://flags in the URL text box.

  2. When the Chrome flags section opens, set Enable touch events to Enabled.

    On the latest versions of Chrome versions (70 .0.3538.77 and later), the event name has been changed to Touch Events API.